How it works?

GINKGO (HONG KONG) LIMITED provides an all-inclusive service which is simple, straight forward, and designed to suit a wide range of businesses. Our process is simple:

  1. Have your Asia-sourced products delivered to our warehouse in China.
  2. Upon receiving your products we charge you for storage service and transport them to our warehouse in Hong Kong.
  3. When you receive an order from one of your customers, simply forward the order details to us. We will prepare your order and ship directly to your customer!

After receiving your products, we measure and weigh them to calculate your invoice, then barcode them for our records before putting them into storage. As soon as your orders are shipped, we will provide you with the corresponding tracking numbers for you to pass on to your customers. We ship all orders using Hong Kong Post's registered airmail service from Hong Kong International Airport. By shipping from Hong Kong and using Hong Kong Post, you can avoid many delays, risks and pitfalls which exist when shipping directly from mainland China and other Asian countries with difficult or inefficient postal systems. Hong Kong Post is one of the world's most reliable and efficient postal services, and Hong Kong operates as a free port which helps to keep customs delays to a minimum when you have customers waiting for their orders to arrive.